Help, Advice & FAQ's

Contact Us

Opening hours:
Monday to Thursday 9.00am to 5.00pm, Friday 9.00am to 3pm

Closed Saturday, Sunday and Bank Holidays.

Tel: +44 (0)1706 224790

sales@bakeoglide.kitchen

Alternatively please also use our live chat or leave a message if offline.

Delivery Time & Costs
  • FREE Standard Delivery | 2-3 Business Days: £50.00 and over - FREE

  • Standard Delivery | 2-3 Business Days (Royal Mail Tracked 48): 0kg - 0.999kg - £3.95

  • Standard Delivery | 2-3 Business Days (Royal Mail Tracked 48): 1kg – 10kg - £5.95

  • Next Business Day Delivery | Order Cut Off 12:00pm Noon : 0kg–25kg - £6.50

  • Next Business Day Morning Delivery (AM) | Order Cut Off 12:00pm Noon: 0kg – 25kg - £12.95

  • Saturday Delivery | Cut Off 12:00pm (Noon) Friday | UK Mainland Only: 0kg – 25kg - £39.95

  • Highlands & Islands of Scotland Delivery | 2-3 Business Days | NOT UK MAINLAND: 0kg – 25kg - £24.95 GBP
    (Orders being delivered to an address in the Scottish Islands and Highlands, that does not have the appropriate shipping service select will be held until payment can be made to cover the cost of shipping)


Free Delivery Exceptions:
 Not available for Europe, Worldwide, or Scottish Highlands & Islands.

Business / Working Days:
 Monday - Friday (excluding weekends, bank holidays).

Order Processing

  • Orders after 12:00 pm Monday-Friday: dispatched next working day.
  • Orders on Friday: dispatched following Monday (excluding bank holidays).
  • Weekend Orders: dispatched following Monday (excluding bank holidays).

Remote Areas: Channel Islands, Isle of Man, Northern Ireland, Isle of Scilly, Scottish Highlands & Islands: + 24 to 48 hours delivery (affected by weather/holidays).

European & International Shipping

Prices shown at checkout, contact us if unavailable. We are able to ship to most countries.

Should there be no shipping available then please contact us for a shipping cost.

Track my order

If your order has been dispatched by Fedex then you can track your parcel here.

Enter your tracking ID  in the box.

If your order has been dispatched by Royal Mail then you can track your parcel here.

Enter your reference number in the box.

Returns

Should you need to return an item to us we have a simple returns procedure in place, please click HERE and follow the link.

Payment Methods
  • We accept the following credit & debit cards:
    Visa
    MasterCard 
    Amex

  • Our store accepts PayPal payments with PayPal Express Checkout. A PayPal button will display during checkout.
    Please note that if you have a discount code and you wish to make payment by Paypal then enter the discount code after the Paypal screen has closed and before leaving checkout.

  • We accept the following digital wallets:
    Apple Pay
    Shopify Pay
    Google Pay
Stockist

To find your nearest Bake-O-Glide® stockist please contact us by email or call +44 (0)1706 224790 for further assistance.

Bake-O-Glide® Use

How do you use Bake-O-Glide®? 

Simply place your Bake-O-Glide® in your baking tray/ cake tin/ pan instead of using additional grease/ oil or single-use parchment paper.

What is Bake-O-Glide® made of? 
  • Bake-O-Glide® is a Polytetrafluoroethylene (PTFE) coated glass fibre fabric. This means it is a durable, non-stick reusable material, which is particularly suitable for fatty and oily foods.  
  • The woven glass fabric is coated with the milk-like PTFE dispersion and then coated and heated repeatedly to create the required thickness of both the material and coating of PTFE. 
  • All Bake-O-Glide® PTFE products are manufactured from PFOA free dispersions.
Is Bake-O-Glide® safe to use? 
  • All Bake-O-Glide® products conform to Plastic Materials and Articles in Contact with Food Commission Regulation (EU) No. 10/2011 and hence Article 3 of European Regulation No 1935/2004: following Methods BSEN 1186:2002.
  • All Bake-O-Glide® PTFE products are manufactured from PFOA-free dispersions.
How long does Bake-O-Glide® last? 

Providing the correct care has been taken to clean and store your Bake-O-Glide®, it can last for hundreds of uses and provide years of use. Over time, Bake-O-Glide® will darken with use but this does not affect the performance of the product.

How do you clean Bake-O-Glide®? 

Bake-O-Glide® can be wiped down and washed with warm soapy water. Bake-O-Glide® is also dishwasher safe.

How do you store Bake-O-Glide®?
  • Bake-O-Glide® is best stored rolled or flat– never folded/ creased as this will weaken the strength of the material.
  • The Bake-O-Glide® Storage Wrap is the perfect solution for organising your Bake-O-Glide® essentials, a great way to keep everything neat and tidy.

Bake-O-Glide® Induction Hob Protector Information

Should you use an induction hob protector?

Yes, you should definitely consider using a Bake-O-Glide® induction hob protector. Here's why:

Protection from Scratches and Marks: Bake-O-Glide's non-stick silicone coating provides a barrier between your cookware and the delicate glass surface of your induction hob. This helps prevent unsightly scratches and marks that can occur over time.  

Enhanced Stability: The Bake-O-Glide® protector can help to reduce the movement of pots and pans, especially heavy cast iron cookware. This can improve stability and safety in the kitchen.  

Easy Cleaning: Cleaning up spills and messes is a breeze with Bake-O-Glide®. Simply wipe the protector clean with a damp cloth or sponge.

Heat Resistant: The protector is designed to withstand high temperatures, ensuring that it won't melt or warp under normal cooking conditions.  

Durable and Long-Lasting: Bake-O-Glide® protectors are made from high-quality materials, ensuring that they will provide reliable protection for years to come.  

By investing in a Bake-O-Glide® induction hob protector, you can help to protect your valuable appliance.

Can you cover an Induction Hob?

Yes, you can use our Bake-O-Glide® Induction Hob Protector to protect your induction hob. It's designed specifically for this purpose and offers several benefits:

  • Scratch protection: Prevents scratches from cookware, especially heavy cast iron.  
  • Scuff resistance: Protects against scuffs and marks.  
  • Non-stick surface: Reduces the movement of pots and pans, especially on uneven surfaces.  
  • Heat resistance: Can withstand temperatures up to 250°C, making it suitable for induction cooking.  
  • Easy to clean: Can be easily wiped clean with a damp cloth.
  • First clean your hob: try our Induction Hob Cleaning Kit

By using Bake-O-Glide®, you can help maintain the pristine condition of your induction hob and prolong its lifespan.

What can you put on an induction hob to protect it?

Bake-O-Glide® Induction Hob Protectors.

Benefits:

  1. Prevents scratches, scuffs & marks.
  2. Maintains connectivity.
  3. Heatproof up to 250°C.
  4. Wash in warm soapy water and dry with a towel.
  5. Unedged can be cut to fit.
  6. Various sizes available
What can I use as a cover for induction hob when not in use?

The Bake-O-Glide® Induction Hob Protector is a great cover for protecting your induction hob when not in use. Various sizes available to suit your induction hob. Can also be left on the induction hob when cooking.

Cleaning your Induction Hob
  1. Before cleaning make sure that the cooktop is off and has completely cooled first.
  2. Wipe with a Mr Eco Cellulose Sponge Cloth, warm water and detergent.
  3. Apply HG Hob Cleaner Extra Strong with the Mr Eco Cellulose Sponge Cloth to clean the surface (apply a bit of pressure if necessary).
  4. Rinse out the cellulose sponge with warm clean water and then wipe over the hob.
  5. Buff to a shine with a Spontex Microfibre Cloth.

Food spills should be cleaned up as soon as possible and always keep the bottom of your pots and pans clean.

Deep Cleaning Your Bake-O-Glide® Induction Hob Protector

For a thorough clean and restored grip, follow these easy deep cleaning steps:

  1. Shake off Excess Food: Start by shaking any loose or burnt-on food residue directly into your bin.
  2. Soak with a Dishwasher Tablet: Place the Bake-O-Glide® protector in a large bowl or sink. Add a dishwasher tablet and carefully pour boiling water over it to cover the protector completely.
  3. Loosen Stubborn Stains: Let the protector soak for at least 15-20 minutes. This hot, soapy water bath will help loosen any stubborn stains.
  4. Gentle Agitation: After soaking, gently agitate any remaining residue with a soft washing-up brush. Avoid using abrasive scrubbers or brushes, as these can damage the silicone.
  5. Rinse and Dry: Rinse the protector thoroughly with clean, warm water to remove all soap residue.
  6. Air Dry or Towel Roll: For air drying, lay the protector flat on a clean drying rack or towel. Alternatively, for a quicker drying method:
  • Spread one or two tea towels flat on your work surface.
  • Roll the protector in the towels.
  • Gently "bash" the rolled-up protector on the work surface to remove any trapped water.

This deep cleaning method is particularly effective for stubborn stains and can also help restore a non-slip grip to your protector by removing built-up oils and grease.

This method of cleaning can be used with all Bake-O-Glide® silicone coated products.

Can I use the Induction Hob Protector on a Ceramic Hob?

NO it is not suitable for this type of hob.

The ceramic hob will reach too high a temperature, causing the silicone to break down and melt then the woven mesh fabric base will start to disintegrate. This may then cause permanent marks on your hob!

The protector will smoke a lot but should not set on fire!

IF YOUR HOB GLOWS ORANGE / RED IT IS NOT AN INDUCTION HOB!

White spots have appeared on my protector!

Cause

This is due to excessive temperature (over 250°C) where the silicone has melted off the protector leaving the bare white glass fibres exposed.

There are two potential causes for this issue:

  1. “hot spot” on the pan / cookware being used on the hob. The entire base of the pan does not become overheated just one particular spot on the base of the pan. Customers with this same issue have used other pans from the same set / manufacturer and have had no issues.
  2. Alternatively there may be an issue with one of the hobs thermal breakers, please consult with the manufacturer of the hob.

This issue is not the fault of the Induction Hob Protector, but possibly a defect in the cookware or an issue with the hob. If this issue occurs, DO NOT continue to use the same pan on the protector as this will cause further damage.

Do induction hobs scratch easily?

Although induction hob glass is tough, scratches can still occur. An easy step to help protect the glass is by fitting one of our Bake-O-Glide® Induction Hob Protectors.

Why has my Induction Hob glass cracked?

The main causes for damage are impacts and extreme temperatures. 

Impacts From Cookware

Glass-ceramic stove tops are durable, but not immune to the impact of heavy objects. Dropping or banging a heavy object on the surface will likely cause damage.

When dragged across the glass surface, rough pots and pans create micro-scratches. As they accumulate over time, they can weaken the integrity of the glass to the point of cracking.

Excessive Heat and Temperature Changes

Certain cookware sustains heat longer. This extended heat exposure can create enough stress to crack the glass.

Food that has been cooked onto the surface can create hot spots that cause cracking. A similar effect occurs when substances, such as enamelled cookware or plastic utensils, melt onto the glass.

Thermal shock occurs when cool glass is exposed to sudden heat. A common cause of cracks is when hot pots are placed onto a cold glass surface. The damage is immediate and often extensive.

Other issues

If the opening for the hob is too small the glass expands when hot and it can cause the Induction Hob to crack.

Also if the crack only appears on one of the 'rings' this may be caused by a faulty thermal breaker. Should this occur please contact your Induction Hob manufacturer.

If you have a cracked glass on your Induction Hob we recommend that you DO NOT use the hob until it has been repaired or replaced.

Collection list

Bake-O-Glide® Cooking
Bake-O-Glide™ Non Stick Reusable Cooking & Baking Liner - Bake-O-Glide

Bake-O-Glide® Cooking

Bake-O-Glide® Baking
Bakeoglide Cake Tin Liner

Bake-O-Glide® Baking

Bake-O-Glide® Protect
Bake-O-Glide® Induction Hob Protector - Bake-O-Glide®

Bake-O-Glide® Protect

Bake-O-Glide® Silicone Mats
Bake-O-Glide™ Cooling Rack Liner - Bake-O-Glide

Bake-O-Glide® Silicone Mats

HG Cleaning Products
HG hobcleaner extra strong

HG Cleaning Products

Mr Eco Cleaning Products

Mr Eco Cleaning Products